🛡️ Safe Gaming Policy

dhaka7's Responsible Gaming — Your Safety is Our Priority

dhaka7 believes entertainment should always be safe and controlled. With deposit limits, self-exclusion, and time-out tools, we help you play mindfully.

Our Commitment

Why does responsible gaming matter?

Online gaming is entertainment — and entertainment is enjoyable only when it stays within control. At dhaka7, we want every player to play mindfully, safely, and with genuine enjoyment. Our responsible gaming guidelines help you stay aware of your gaming habits and take the right steps when needed.

Gaming is not, and should never be, a solution to financial problems. It is a leisure activity that should be enjoyed within a budget. dhaka7 always places the well-being of its players first and provides various protective tools and support toward that goal.

Please note: dhaka7's services are only for adults aged 21 and over. Minors are strictly prohibited from creating an account or participating in any gaming activity.

For ages 21+

Ask yourself

If any of the following apply to you, it is time to be cautious:

  • Am I playing beyond my budget?
  • Am I coming back repeatedly to recover losses?
  • Am I hiding my gaming from family or friends?
  • Is gaming disrupting my daily responsibilities?
  • Am I finding it hard to stop playing?

If the answer to one or more of these questions is yes, please contact our support team.

Protective Tools

Our responsible gaming features

dhaka7 offers multiple tools and features to help you stay safe and in control.

Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. This ensures you never go beyond your budget. Reducing a limit takes effect immediately; increasing one takes 24 hours to come into effect.

Time-Out Break

Take a time-out from 24 hours up to 30 days. During this period you will not be able to log in to your account or place bets. Your account will not be deleted — you can return to normal use after the break.

Self-Exclusion

If you want to stop gaming for an extended period, use the self-exclusion option. This can apply from 3 months up to permanently. Once activated, it cannot be reversed, so make the decision carefully.

Session Time Limit

Set a maximum time limit for each gaming session. Once the set time has passed, the system will automatically log you out so you do not spend excessive time playing.

Loss Limit

Set a maximum loss amount for each day or week in advance. Once that limit is reached, your account will automatically stop allowing further bets. This is an effective way to maintain financial control.

Age Verification (21+)

Age verification is mandatory when registering at dhaka7. Only individuals aged 21 and over may open an account and participate in gaming activities. Keeping the platform away from minors is our commitment.

Warning Signs

Signs of problematic gaming

Certain behavioural changes can indicate that gaming is going beyond the boundaries of entertainment. Read the signs below carefully.

If these signs appear, do not wait — contact our support team via live chat right away. Responsible gaming is not just about numbers — it is about your overall mental and financial well-being.

  • Returning to gaming repeatedly in the hope of recovering lost money ("chasing losses").
  • Being unable to stop gaming or failing in attempts to stop.
  • Hiding gaming activity from family, friends, or the workplace.
  • Taking on debt or cutting back on essential expenses because of gaming.
  • Feeling discomfort, anxiety, or irritability when unable to game.
  • Spending time that should be used for sleep, eating, or work on gaming instead.
  • Viewing gaming as a way to solve financial problems.
How to Use

Steps to activate the protection tools

Log in to your account to easily enable these protective features.

1

Log in to your account

Access your personal account at dhaka7. Always use a strong password for a secure login.

2

Open account settings

From the profile menu, select the "Responsible Gaming" section.

3

Choose the limits you prefer

Set whichever you need — deposit limit, loss limit, session timer, or time-out — and confirm.

4

If you need self-exclusion

If you need a long-term break, activate the self-exclusion option or let our support team know via live chat.

5

Get help from the support team

For any issue or urgent need, contact our Bengali-speaking support team via 24/7 live chat.

Core Principles

The key principles of responsible gaming

Play for entertainment

Gaming should always be a source of enjoyment. Play for the fun of it, not in pursuit of financial gain.

Stay within your budget

Only spend money that, if lost, will not cause any difficulty in your daily life.

Take breaks

Regular breaks are part of responsible gaming. Rest between sessions and make time for other activities.

Do not hesitate to ask for help

If you feel you have a problem with gaming, let our support team know right away. Asking for help is the responsible thing to do.

Support

Need help? We are here

dhaka7's support team is available in Bengali seven days a week, twenty-four hours a day. Feel free to reach out for any gaming-related concern or help with setting limits.

Our specialist team on responsible gaming will help you choose the right tools and, if needed, apply limits to your account. Remember — asking for help is not a sign of weakness; it is proof of responsibility.

Live Chat Support
24/7 Bengali live chat — use the chat widget on any page of the site
Email Support
Support hours
7 days a week, 24 hours a day (Bangladesh Standard Time, BST UTC+6)
Privacy
All your conversations are kept completely confidential and secure.
Frequently Asked Questions

Questions and answers about responsible gaming

Log in to your account, go to the "Responsible Gaming" section from the settings menu, and set your daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.

A time-out is a short-term break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is a long-term decision (3 months to permanent) — once activated, it cannot be cancelled before the set period ends.

Yes. Your account balance remains completely safe while self-exclusion is active. Once the exclusion period ends, you can withdraw that balance.

No. dhaka7 is strictly for adults aged 21 and over. Age verification is mandatory at registration, and any account identified as belonging to a minor is closed immediately.

Absolutely. All your conversations and personal information are kept fully protected in accordance with our privacy policy. Visit our privacy policy page to learn more.

The minimum deposit is ৳200 (for all payment methods) and the minimum withdrawal is ৳1,000. If you set a deposit limit, you can deposit any amount up to that limit.

Play responsibly and enjoy yourself

At dhaka7, entertainment and safety go hand in hand. Enjoy our games with awareness — we are here with you every step of the way.